Achieving results through the efforts of others will not happen consistently by chance. Participants will be shown how to establish a structure and performance process, which will enable staff member's efforts to be focused on the priorities and to promote highly productive activity.

Experienced managers and supervisors.

2 Days

- The strategy and psychology of managing people

- Understanding corporate objectives and translating them into a plan of action

- Planning tools and task organization

- Establishing the criteria: Performance indicators & standards

- Influencing human performance and achieving synergy

- Monitoring and feedback techniques

- Performance appraisal and raising the standards

- Identifying and using the potential of each individual

- Delegation and encouraging self development

- Creating a change culture

- Problem solving and decision making

- Personal action plans

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