Most businesses have previously managed contracts but with increased competition securing the best deal now has added significance. The emphasis of this course is on ensuring that the contract, once awarded, is managed effectively to achieve maximum value.

All those involved in the specification, negotiation, awarding, monitoring or delivery of contracts.

2 Days

At the end of the course participants will be clear about the need for effective contract management, the actions needed during contract preparation and techniques for control during the life of the contract.

- The consequences of poor contract management

- Creating an appropriate culture for positive contract negotiation

- The stages in a negotiation process

- Defining the objectives of the contract

- Quality and customer care aspects

- Preparing the contract documents

- Building in performance management without too much bureaucracy

- Methods of contract monitoring

- Dealing with variations

- Dealing with interpersonal disputes.

- Personal skills assessment

- Personal action plans

For more information regarding course delivery please click on the 'Enquiries' box. To purchase the course transcript and tutor guide click on the 'Purchase course transcripts' box.