Appraisal interviews are becoming a crucial aspect of many companies performance management process. This course will equip supervisors and managers to professionally carry out this difficult but crucial task. This involves not only an understanding of the process but also the development of the communication skills needed. Open courses will cover the general principles above but courses can be designed and run to a company specific format to meet the particular needs of their appraisal process.

Anybody who will be required to carry out an appraisal interview.

2 Days

By the end of the course participants will have developed a greater understanding of the appraisal process and had an opportunity to practice the skills needed to carry out an effective appraisal. The course will cover:

- What is appraisal?

- Why is it important?

- Preparing for the appraisal

- Opening the appraisal

- Giving feedback on performance

- Agreeing objectives

- Structuring the appraisal

- Maintaining control

- Listening to the appraisee

- Joint problem solving

- Agreeing an action plan

- Closing the appraisal

- Follow up and personal development.

- Personal action plans

For more information regarding course delivery please click on the 'Enquiries' box. To purchase the course transcript and tutor guide click on the 'Purchase course transcripts' box.