The ability to positively influence and negotiate effectively is needed in all organizations. Negotiating not only secures efficient financial deals but also creates partnerships and successful working relationships. Participants learn of both the psychology and disciplines of negotiating so that they can create acceptable 'win-win' situations. The emphasis of this course is on positive assertive influencing.

Anyone whose job involves a significant degree of negotiation and/or has the need to positively influence others.

2 Days

By the end of the course participants will:

- Apply a range of strategies for dealing with conflict

- Recognize the most appropriate approach to influencing others

- Identify what is valued by others and use that knowledge to positively influence

- Understand the balance of participating in negotiation

- Prepare for a negotiation

- Structure negotiations

- Employ bargaining and be aware of its uses

- Deal effectively with stalemate situations

- Personal action plans

For more information regarding course delivery please click on the 'Enquiries' box. To purchase the course transcript and tutor guide click on the 'Purchase course transcripts' box.