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It was an excellent range of skills that Grosvenor personnel were able to offer which placed them head and shoulders above the other very good training companies that we interviewed. Their extensive experience with top private sector companies, and numerous public sector bodies, shows through in the quality of their product. For us it was crucial to have people who also had the political 'nous' to understand the needs of elected members.

GROSVENOR HAVE DELIVERED ALL THAT WE EXPECTED OF THEM AND MORE."


Chief Executive - CORBY BOROUGH COUNCIL
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FORGING THE PERFECT RELATIONSHIP

Grosvenor has an ever increasing portfolio of clients who not only noticed them in the crowd but now trust them with the supply of all their training. These clients have identified that by outsourcing to Grosvenor:

Costs are reduced.
They are able to adopt a more strategic and integrated approach to training.
The contents and techniques are state of the art.
All training program are customized to suit the organizations needs.
Quality is improved.
Effectiveness is measured.
It makes a bottom line contribution.

In practice, the client is provided with the following:

A project manager responsible for their training requirements.
A team of trainers who have in-depth understanding of the client's business.
The provision of training facilities including a resource centre when appropriate.
A training administrator who is responsible for maintaining the clients training database and coordinating training either directly with the delegates or through an intermediary in the client organization.
Quality control is maintained with feedback, immediately following the program, with the delegates and their managers. This process is repeated a month later to ensure that the training has made the required impact. All our clients have benefited from this approach.

AREAS OF EXPERTISE
Grosvenor Training Services Inc has, in recent years, become heavily involved in the management as well as the delivery of training. In some instances, clients have achieved up to 40% savings in their training budgets whilst maintaining the number of training days delivered and are enjoying enhanced quality results. It may well be that you only wish to outsource one aspect of your training function. Grosvenor can accommodate this as well.

Our main areas of expertise are:

- Managing to a Budget
- Outsourcing Administration
- Outsourcing Quality Control
- Outsourcing Training Delivery
- Outsourcing Training Needs Analysis
- Total Outsourcing

We can take care of the training aspect of business process outsourcing for US and overseas companies. Grosvenor are well experienced in helping control the training budget of companies both large and small.
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